Privacy Policy
1. About This Policy
Welcome to Pricemist, an EU-based technology company committed to protecting your privacy while providing excellent price tracking services. This policy explains how we handle your information in compliance with GDPR and EU data protection law.
2. Information We Collect
We process your data based on legal grounds such as your consent, contractual necessity, or our legitimate interests (e.g., service improvement and security).
2.1 Account Information
To create your account, we collect your email address and securely store your password, along with your account preferences and subscription details. We also maintain communication history for customer support purposes.
2.2 Product Tracking Data
When you add products to track, we collect the product URLs and basic product information, including price history and availability status. We also store your tracking preferences and alert settings to customize your experience.
2.3 Usage Information
We collect information about how you interact with our service, including pages visited and features used. This usage data helps us analyze patterns for service improvement and enables security monitoring and fraud prevention.
2.4 Device Information
We may collect information about the device you use to access our service, including hardware model, operating system, unique identifiers, browser information, IP addresses, and network connection data.
2.5 Business Partner Information
We may earn commissions from retailers when users make purchases through tracked product links. This affiliate relationship does not affect the prices you pay or the accuracy of our tracking services.
2.6 Automated Market Monitoring
Our proprietary technology monitors publicly available product information from retail websites. This automated process operates within legal boundaries and is essential for providing accurate price tracking.
3. How We Use Your Information
We use your information to provide services including price tracking, alerts, and account management based on your subscription tier. We analyze usage patterns to enhance features and user experience, and send you service updates and optional marketing communications (with explicit consent where required). Your information also helps us protect against fraud, unauthorized access, and abuse while processing payments and managing subscription services. Additionally, we use your data to meet our obligations under applicable laws.
Data Retention
We retain your data only as long as necessary for service provision, legal obligations, or dispute resolution:
- Account information: While your account is active plus 30 days
- Price history: Up to 2 years to provide meaningful trends
- Usage data: 12 months for service improvement
- Payment information: As required by applicable tax and financial regulations
4. Information Sharing and Disclosure
We do not sell or trade your personal data. Information may be shared only in these circumstances:
4.1 Service Providers
We work with GDPR-compliant service providers who help us operate our business, including payment processors, email service providers, and technical infrastructure providers.
4.2 Affiliate Partnerships
We may share aggregated, anonymized data with business partners for market research purposes. We work with certain third-party online stores through affiliate marketing programs, which may result in commissions when users make purchases.
4.3 Legal Requirements
We may share information to meet legal obligations or protect our rights and safety, including in response to valid legal requests from authorities.
4.4 Business Transfers
In connection with mergers, acquisitions, or business asset sales, your information may be transferred with your data protection rights maintained.
4.5 International Transfers
For international transfers outside the EU, we use appropriate safeguards like Standard Contractual Clauses. Your data is processed primarily within the European Union.
5. Data Security
We implement robust technical and organizational security measures to protect your information, though absolute security cannot be guaranteed. In case of a data breach, we will notify you and relevant authorities as required by law.
6. Your Rights Under GDPR
Under GDPR, you have the right to:
- Access your personal data and information about our processing
- Correct inaccurate or incomplete information
- Delete your data (with some limitations for legal compliance)
- Restrict processing in certain circumstances
- Data portability for information you've provided
- Object to processing based on legitimate interests
- Withdraw consent for processing based on consent
To exercise these rights, please contact us through our support form. We aim to respond within 30 days and may request identity verification for security purposes.
7. Service Limitations
Data Accuracy
We cannot guarantee price accuracy or product availability. All pricing information is provided without warranty and users must verify all details directly with retailers.
Service Availability
Our service may occasionally experience interruptions due to technical issues, website changes, or maintenance. We work to minimize these disruptions but cannot guarantee continuous availability.
Third-Party Relationships
We are not affiliated with, endorsed by, or responsible for any third-party retailers or websites. We do not control their terms, policies, or business practices.
8. Cookies and Similar Technologies
We use cookies and similar technologies to improve your experience and service functionality, remember your preferences and settings, analyze usage patterns for service improvement, and ensure security and prevent fraud. You can manage cookie preferences through your browser settings.
9. Children's Privacy
Our service is not intended for users under 16, and we do not knowingly collect data from children. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.
10. Automated Decision-Making
We do not employ automated decision-making or profiling with significant legal effects on users.
11. Contact Us
For any questions about this Privacy Policy, please contact us at Contact Form.
Last Updated: July 8, 2025